Are you passionate about online learning communities and digital education? BrightBridge Media is hiring a Community Operations Manager to lead, grow, and support our global learner network. As an essential part of our EdTech operations, you will create engaging experiences that help learners, educators, and creators connect in meaningful ways. This full-time remote position offers a flexible schedule and a competitive salary package ranging from $65,000 to $85,000 per year.
This is an amazing opportunity for someone who loves managing people, organizing online events, and improving digital communities. You will work closely with our marketing, content, and product teams to make sure every user feels supported and heard. Whether you have experience in community building, social media, or project management, this role gives you the freedom to make a real impact in the future of online education.
August 10, 2025
December 15, 2025
Full-Time / Remote
📄 Job Description
You will also be part of strategic planning — shaping community goals, measuring engagement success, and leading initiatives that drive collaboration and inclusivity. From designing reward programs to organizing live Q&A sessions, you’ll ensure every member feels supported and valued.
📌 Requirements
- 3+ years of experience in community management, operations, or customer engagement.
- Strong understanding of social media platforms, online forums, and digital community tools.
- Excellent organizational skills and the ability to manage multiple community channels simultaneously.
- Strong written and verbal communication skills in English.
- Ability to analyze engagement metrics and report on community health.
- Comfortable working remotely and collaborating across time zones.
- Passion for education technology, community building, and lifelong learning.
🚠️ What You Will Do
- Lead and manage online learning communities with thousands of global members.
- Create and execute strategies for engagement, retention, and content sharing.
- Work with product teams to improve community feedback loops and learning experiences.
- Plan and moderate live events, webinars, and educational discussions.
- Mentor community moderators and ambassadors for effective collaboration.
- Collaborate with marketing to promote new courses, workshops, and creator stories.
- Gather user insights and present monthly reports to leadership teams.
🏢 About the Company
Our team is fully remote but deeply connected. We host regular virtual meetups, professional development sessions, and community showcases. If you’re passionate about helping people learn and thrive, you’ll love being part of BrightBridge’s mission.
📝 How to Apply
Note: This is a real remote position with flexible hours. BrightBridge Media never asks for payment or personal financial details during recruitment. Apply only through official channels.
❓ Frequently Asked Questions
Q1: Is this a remote role?
Yes, it’s a fully remote position with optional in-person collaboration at our San Francisco office.
Q2: What’s the working schedule?
Flexible — you’ll collaborate across global time zones with a focus on U.S. working hours.
Q3: Do I need EdTech experience?
No, but having worked in education, technology, or online communities is a plus.
Q4: How soon can I start?
The position starts as soon as the right candidate is selected. Applications close on December 15, 2025.
Q5: Is career growth available?
Yes! We promote from within and offer mentorship, leadership pathways, and training resources.
