Do you enjoy building safe and positive online spaces? OpenForum Labs is looking for a dedicated Community Moderator & Engagement Specialist who can help create a respectful, active, and supportive environment across our online discussion forums and digital communities. This position is perfect for someone who enjoys communicating with people, solving problems, and keeping conversations meaningful and productive.
This is a part-time contract role that offers flexible working hours, including optional night shifts for global time zone coverage. OpenForum Labs values community voices and believes every conversation matters. If you’re skilled at moderating chats, managing digital discussions, or helping users feel heard, you can make a real difference here. The pay range is $45,000 – $60,000 per year depending on experience and weekly hours worked.
September 5 2025
November 30 2025
Part-Time / Contract
📄 Job Description
Working with the social, content, and operations teams, you’ll ensure that every member of OpenForum Labs feels welcomed and supported. Your insights will help shape our community guidelines and engagement strategy.
📌 Requirements
- 1–3 years of experience moderating or managing online communities, forums, or social groups.
- Excellent written English and calm, friendly communication style.
- Comfortable working part-time or flexible hours, including late or night shifts.
- Ability to stay objective when handling conflicts or content flags.
- Good understanding of digital behavior, social media culture, and online etiquette.
- Familiarity with moderation tools, dashboards, or CRM systems is a plus.
- Self-motivated, reliable, and ready to work independently in a remote setup.
🚠️ Main Responsibilities
- Monitor user interactions and ensure conversations follow community guidelines.
- Remove inappropriate posts or resolve conflicts in a respectful, balanced way.
- Respond to community questions and direct members to helpful resources.
- Work with engagement teams to plan online events, Q&A sessions, and spotlight features.
- Collect feedback to improve community satisfaction and platform usability.
- Help onboard new moderators or volunteers, offering training and mentorship.
- Report on weekly community trends and suggest ideas to increase participation.
🏢 About OpenForum Labs
We work with universities, media outlets, and tech platforms to build better digital spaces. Our small but passionate team operates across multiple time zones and values collaboration, transparency, and kindness. As a moderator here, you’ll play an important part in shaping the tone of our growing network of online conversations.
📝 How to Apply
Note: OpenForum Labs never requests payment or personal banking details during recruitment. Apply only through our official career portal before November 30, 2025.
❓ Frequently Asked Questions
Q1: Is this job remote?
Yes. This is a remote contract position. You can work from any location with stable internet access.
Q2: What are the working hours?
Flexible part-time hours. Night and weekend shifts are available based on project needs.
Q3: Do I need previous moderation experience?
Some experience helps, but training is provided for new team members who are quick learners.
Q4: When will applications close?
The final date to apply is November 30, 2025. Shortlisted candidates will be contacted soon after.
Q5: Is there a chance for a full-time role later?
Yes. High-performing contract moderators are often offered permanent positions with benefits.
