As a Community Moderator at TitanPlay, your main responsibility will be to maintain an engaging, safe, and welcoming community across our gaming platforms, forums, and social media channels. You will monitor discussions, resolve conflicts, remove inappropriate content, and provide helpful guidance to players who have questions or concerns.

The ideal candidate loves interacting with people online, understands gaming culture, and has a calm, professional attitude in handling challenging situations. You will also assist in collecting community feedback and reporting it to our internal team to help improve player experience and platform quality.

• Experience moderating online communities or social media groups.
• Strong knowledge of gaming platforms and player communities.
• Excellent written and verbal English communication skills.
• Ability to stay calm and professional in fast-paced environments.
• Strong problem-solving skills and good judgment when enforcing rules.
• Reliable internet connection and ability to work flexible hours.
• Passion for gaming and understanding of community engagement best practices.

• Monitor player discussions across platforms and enforce community guidelines.
• Respond to player questions in forums, Discord, and social media groups.
• Report bugs, technical issues, or feedback to the game development team.
• Organize fun in-game and community events to boost engagement.
• Assist in creating community content such as newsletters or FAQs.
• Collaborate with marketing and support teams to align communication efforts.
• Promote inclusivity, respect, and fairness across all interactions.

TitanPlay Entertainment is an international online gaming company that develops and publishes interactive multiplayer games enjoyed by millions of players worldwide. Our mission is to bring players together through fun, fair, and immersive experiences.

We believe in creating spaces where every player feels welcome, respected, and heard. Our community moderators are the bridge between our players and our developers, ensuring communication stays open, respectful, and productive. TitanPlay promotes a remote-first culture with flexible hours, a supportive team, and opportunities for career advancement in community management and esports operations.

Ready to join the TitanPlay family? Click the button below to apply now. Make sure to include your gaming background, any experience in moderation or community roles, and what makes you excited about online gaming culture. We love candidates who bring creativity, humor, and professionalism to our team.

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Q1: Do I need gaming experience to apply?
It’s helpful but not mandatory. If you enjoy gaming and understand online communities, you’re a great fit.

Q2: What are the work hours?
This is a full-time role with flexible hours, depending on your time zone and community activity.

Q3: Is training provided?
Yes. All new moderators go through TitanPlay’s online training program covering tools, policies, and tone of communication.

Q4: Can I grow in this role?
Absolutely! Many of our community moderators have advanced to senior roles in support, marketing, and operations.