Content Moderator Jobs 2025 — $45K–$60K (SocialSphere)
SocialSphere Inc. is hiring a thoughtful and steady Content Moderator to join our Safety & Trust team. This hybrid role is based in Austin, TX with remote days available. You will help keep our social platform safe, friendly, and useful by reviewing content, enforcing community rules, and guiding users when needed. The salary range is $45,000 – $60,000 per year. Apply before January 15, 2026.
Moderation matters. Good moderators protect real people from harm and help communities grow in a healthy way. At SocialSphere, you will work with a team of moderators, policy experts, and engineers to review posts, handle reports, and improve our moderation tools. If you enjoy clear rules, fair decisions, and helping people, this is a meaningful role with room to learn and advance.
📄 Job Description
As a Content Moderator at SocialSphere, you will review reported posts, comments, images, and videos. You will apply community guidelines clearly and fairly. You will help remove harmful or misleading content, label sensitive posts, and support users who need guidance. Your daily work will include triage of reports, detailed reviews, and collaborating with product and policy teams to improve rules and automation.
You will also take part in training sessions, policy discussions, and quality reviews. We expect you to be patient, consistent, and able to explain decisions in a calm and clear way. Many decisions are not simple — you will balance user expression with safety and use good judgement in gray areas.
This position is hybrid: you will join colleagues at our Austin office for team days, training, and community events, and you will work remotely on other days. Reliable internet and the ability to commute to Austin for periodic meetings are required.
📌 Requirements
- 1–3 years experience moderating online communities, social media, or customer support.
- Strong written English and clear communication skills.
- Ability to follow policy guidelines and make consistent decisions.
- Comfortable handling sensitive or upsetting content with emotional resilience.
- Good time management and ability to work in a fast-paced environment.
- Reliable internet and ability to attend in-person meetings in Austin when required.
- Basic familiarity with moderation tools, dashboards, or Excel is helpful.
🚠️ Key Responsibilities
- Review user reports and content to enforce community policies.
- Apply labels, warnings, removals, or appeals decisions accurately.
- Provide clear, polite responses to users about moderation outcomes.
- Work with escalation teams for legal, safety, or urgent cases.
- Collect patterns and report trends to improve automated detection.
- Participate in weekly calibration and training sessions to keep quality high.
- Help maintain an inclusive tone and fair treatment across all user groups.
🏢 About SocialSphere Inc.
SocialSphere Inc. is a modern social media platform focused on community, conversation, and creative content. We connect people, creators, and small businesses through features that encourage meaningful interaction. Our Safety & Trust team is central to our mission — they help keep the platform useful and welcoming for everyone.
We value transparency, fairness, and continuous improvement. Our teams work cross-functionally with engineers, data scientists, policy writers, and user support to build a safer product. As part of SocialSphere, you will join a collaborative culture that values diverse views and real impact.
📝 How to Apply
Ready to help build safer online spaces? Click the button below to apply. Please include your resume and a short cover note that highlights any moderation or community work you have done. Tell us about a time you handled a tough moderation choice or resolved a community conflict.
❓ Frequently Asked Questions
Q: Is this role fully remote?
A: No — this is a hybrid role. You will work remotely some days and join the Austin office for team sessions and trainings.
Q: What are the work hours?
A: This is a full-time position. Shifts may vary to cover peak community times. Flexibility is appreciated.
Q: Will I see upsetting content?
A: Moderators sometimes review sensitive content. We provide training, support, and access to mental health resources to help you manage exposure.
Q: Can I grow from this role?
A: Yes. Many moderators advance into policy, escalation, or operations roles within Safety & Trust or other teams.
Q: When is the last date to apply?
A: January 15, 2026. We encourage early applications for faster review.
SocialSphere Inc. is an equal opportunity employer. We welcome applicants from all backgrounds. Never share private passwords, financial details, or verification codes with anyone during recruitment.
