Live Chat Moderator Jobs 2025 — $50K–$70K (StreamVerse)
StreamVerse Media is hiring a friendly and sharp Live Chat Moderator to support our streaming platform. This is a full-time remote role where you will manage live chat rooms, protect viewers from abuse, support creators, and help build a positive live experience for millions of viewers. The salary range is $50,000 – $70,000 per year. Applications close on February 10, 2026.
Live chat moderation is fast, active, and rewarding work. You will be the person who keeps conversations safe and on-topic while creators focus on making great streams. If you enjoy helping communities, acting quickly, and using clear judgement, you’ll fit well in our Safety & Moderation team. StreamVerse provides training, supportive teammates, and tools that make moderation smarter and fairer.
📄 Job Description
As a Live Chat Moderator at StreamVerse, your primary role is to monitor live chat during broadcasts. You will watch messages as they come in, remove content that breaks rules, and take actions like warnings, timeouts, or bans when necessary. You will work closely with streamers and the trust team to keep chat a welcoming place for everyone.
Live moderation is different from traditional moderation. Messages appear quickly and decisions must be fast. You will use a moderation dashboard, canned responses, and quick tools to act in seconds. You will also support creators before, during, and after streams by helping with chat settings, highlighting top contributors, and reporting repeated issues to the escalation team.
The position is remote, and you will join a distributed team across time zones. We value clear thinking, fast typing, calm communication, and empathy. Training on our rules, tools, and safety practices is provided.
📌 Requirements
- At least 1 year of experience moderating live chat, streams, or fast-moving communities (preferred).
- Excellent written English and clear, calm communication.
- Ability to make fast decisions under pressure while staying fair and respectful.
- Comfortable using moderation dashboards, keyboard shortcuts, and quick response templates.
- Reliable internet connection and a quiet, distraction-free workspace.
- Availability for flexible shifts, including evenings or weekends when streams peak.
- Emotional resilience — moderators sometimes see upsetting content; we provide support and guidance.
🚠️ Key Responsibilities
- Monitor multiple live chats and respond to reports in real time.
- Enforce community standards by removing spam, hate speech, harassment, and other rule violations.
- Use quick moderation tools: timeouts, message deletions, bans, and automated filters.
- Support streamers by adjusting chat settings, setting slow mode, or highlighting announcements.
- Log incidents and escalate safety or legal concerns to specialized teams.
- Participate in quality checks and training sessions to keep decisions consistent across the team.
- Help create helpful messages, guides, and FAQs for creators and viewers about chat rules.
🏢 About StreamVerse Media
StreamVerse Media is a leading streaming platform that brings creators and audiences together around live experiences. We focus on performance, community, and safety. Our platform hosts a wide range of content — music, gaming, learning, and live events — and our teams work to make sure every stream is safe and enjoyable.
The Safety & Moderation team is central to our mission. We invest in training, technology, and wellbeing programs so moderators can do their work effectively. Working at StreamVerse means joining a supportive team that values fairness, empathy, and continuous improvement.
📝 Why This Role Matters
Live chat moderators shape the tone of a stream. A good moderator helps viewers feel safe, welcomed, and heard. They protect creators from harassment, remove spam that hurts conversation, and help spotlight positive community moments. Strong moderation directly improves viewer retention, creator wellbeing, and platform trust — which all matter for StreamVerse’s long-term growth.
This role also offers real impact: moderators influence rules, help refine tools, and feed product teams with real-world examples. Your work will help make streaming safer and better for everyone.
💡 A Day in the Life
A typical day starts with a team sync to review policy updates and tricky cases. You then join scheduled moderation shifts: monitoring live streams, handling reports, and working with creators via chat or direct messages. Between shifts, you complete incident reports, attend training workshops, and help calibrate decisions with teammates. Some days include special events where moderation is heavier and teamwork is essential.
📝 Benefits & Perks
- Competitive salary: $50,000 – $70,000 / year.
- Fully remote role with flexible scheduling and paid time off.
- Health, dental, and vision plans for full-time employees (where applicable).
- Wellbeing resources and paid access to counseling for moderation staff.
- Training, career growth paths, and opportunities to move into policy or product roles.
- Access to internal communities, creator meetups, and platform swag.
📝 How to Apply
Ready to join StreamVerse’s moderation team? Click the button below to apply. Please include your resume and a short note telling us about any moderation or community work you have done. Share a brief example of a difficult moderation choice you made and how you handled it.
❓ Frequently Asked Questions
Q: Is this role remote?
A: Yes. This is a full-time remote role. Some occasional meeting hours may be scheduled in particular time zones.
Q: What hours will I work?
A: Moderation requires coverage when streams are live. Expect flexible shifts including evenings and weekends. We strive to match schedules with your availability when possible.
Q: Will I see upsetting content?
A: Moderators can encounter upsetting content. StreamVerse provides training, peer support, and wellness resources to help staff manage exposure.
Q: How long is the hiring process?
A: Typical hiring steps include an initial screening, a short task-based moderation exercise, and one or two interviews. We aim to move quickly for good candidates.
Q: When is the closing date?
A: February 10, 2026. Early applications are recommended.
StreamVerse Media is an equal opportunity employer. We welcome applicants from all backgrounds. Never share private passwords, financial details, or verification codes during recruitment.
